
Operations & Logistics Coordinator
- Remote
- National Capital Region, Philippines
Coordinate freight & streamline systems! Join us as an Operations & Logistics Coordinator.
Job description
Job Summary
KDCI Outsourcing is seeking a highly organized and proactive Operations & Logistics Coordinator to support the day-to-day management of freight and logistics processes, as well as assist with the smooth operation of internal systems and platforms—most notably HubSpot and Subskribe. This is a dynamic, hands-on role ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is equally comfortable working with shipping providers as they are updating a CRM workflow.
Key Responsibilities
Logistics & Freight Coordination
· Coordinate domestic and international freight, including booking couriers and freight providers.
· Manage inventory movements and ensure timely dispatch of orders.
· Track shipments and resolve delivery issues or delays with freight providers.
· Liaise with warehouse or fulfillment partners as required.
· Maintain records of incoming and outgoing stock and freight documentation.
Operations & Systems Support
· Maintain and update internal systems and platforms, with a primary focus on HubSpot and Subskribe.
· Assist in creating and maintaining Standard Operating Procedures (SOPs) related to operations and logistics.
· Monitor system integrations, data quality, and CRM hygiene.
· Troubleshoot internal process issues and escalate where needed.
Cross-Functional Collaboration
· Work closely with sales, customer support, and finance teams to ensure smooth end-to-end processes.
· Support operations team projects such as process improvement initiatives, system upgrades, and audits.
· Provide administrative support for ad hoc operational tasks as required.
Job requirements
Job Requirements
· 2+ years of experience in an operations, logistics, or systems support role.
· Strong organizational skills and attention to detail.
· Experience using logistics platforms and shipping providers (e.g., DHL, FedEx, AusPost).
· Working knowledge of CRM systems, ideally HubSpot.
· Comfortable working with spreadsheets, basic data entry, and reporting.
· Excellent communication and stakeholder management skills.
· Ability to prioritize tasks in a deadline-driven environment.
· Experience with inventory management software or ERP systems is a plus.
· Familiarity with SaaS or tech environments is an advantage.
· Previous exposure to process automation or workflow tools is preferred.
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