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HR Administrative Assistant - U.S. Support

  • Hybrid
    • National Capital Region, Philippines

High-level HR admin role supporting US HR consulting teams.

Job description

Job Summary

KDCI Outsourcing is seeking an experienced HR Administrative Assistant to provide high-level administrative and operational support to senior leadership and HR Business Partners within a fast-paced US HR consulting environment. This role is critical to ensuring accurate documentation, clear client communication, and consistent follow-through on HR-related deliverables.

We are looking for a disciplined, detail-driven professional who understands the importance of compliance, confidentiality, and process consistency—particularly in supporting US and California-based HR operations. The ideal candidate is confident, reliable, and committed to long-term professional stability and growth while upholding established service standards.

Key Responsibilities

Client & Meeting Support

  • Attend virtual client meetings with HR Business Partners and accurately document discussions.

  • Produce clear, accurate, and complete Minutes of the Meeting (MoM) manually, without using AI tools.

  • Capture decisions, risks, action items, owners, and deadlines in real time.

  • Draft and send professional post-meeting recaps to clients promptly.

  • Track open action items and follow-ups using internal project management tools.

Document Preparation & File Management

  • Draft HR documents such as handbooks, offer letters, and internal HR materials using approved templates.

  • Format documents to meet branding, clarity, and quality standards.

  • Maintain version control and follow file-naming conventions.

  • Upload, organize, and manage files within internal systems while ensuring confidentiality and data integrity.

Internal Platforms & Administrative Support

  • Track time spent on client work using approved time-tracking tools.

  • Document meeting notes in shared documentation systems.

  • Assign tasks, upload documentation, and manage workflows in internal project management platforms.

  • Monitor shared inboxes and draft professional email responses for review.

  • Provide general administrative support to internal teams and client-facing HR Business Partners.

  • Assist with calendar management, meeting scheduling, and project timeline coordination.

  • Perform other duties as assigned.

Branding & Visual Support

  • Use Canva to create branded client-facing documents and internal visuals.

  • Ensure consistent application of visual, professional, and brand standards across materials.

Confidentiality & Compliance

  • Use only approved templates, SOPs, and tools.

  • Maintain strict confidentiality of all client and company information.

  • Protect intellectual property and adhere to internal compliance and documentation standards.

Job requirements

Job Requirements

  • Minimum 2+ years of experience in HR administration, executive support, or a similar administrative role.

  • Experience supporting US-based HR operations, preferably with exposure to California HR practices.

  • Background working closely with HR professionals or HR consulting teams.

  • Proven ability to produce accurate, detailed meeting minutes manually (no AI-assisted note-taking tools).

  • Previous call center experience, demonstrating structured communication and active listening skills.

  • Strong written and verbal English communication skills.

  • High attention to detail with excellent proofreading, documentation accuracy, and follow-through.

  • Proven ability to manage multiple priorities independently with minimal supervision.

  • Familiarity with HR documentation, templates, and terminology.

Work Ethics & Traits

  • Strong listening comprehension with the ability to independently synthesize discussions into accurate, real-time documentation.

  • Disciplined work habits and respect for traditional, process-driven workflows.

  • Integrity in documentation — captures facts accurately, not interpretations.

  • Accountability for outputs without reliance on shortcuts or automation tools.

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