Business Development Specialist

Job Summary

KDCI Outsourcing is seeking a Business Development Specialist to strengthen client and partner relationships and support partnership activities. This role focuses on managing inbound inquiries, conducting service demos, preparing proposals, and ensuring timely follow-ups with prospective and existing partners. The ideal candidate is highly organized, detail-oriented, and confident in client-facing engagements, with prior experience in the outsourcing or offshoring industry.

Key Responsibilities

• Manage inbound client and partner inquiries with professional and timely responses.

• Conduct service demos to present KDCI’s solutions and capabilities to prospective partners.

• Create, format, and deliver professional proposals and presentations.

• Perform regular follow-ups with clients and partners to track next steps and maintain engagement.

• Maintain accurate and up-to-date records in CRM systems and internal trackers.

• Collaborate with internal teams to align proposals and deliverables with client requirements.

• Provide general administrative and coordination support to the Business Development and Partnerships team.

Job Requirements

• 2–3 years of experience in a Sales Support, Partnerships, Business Development, or Virtual Assistant role (inbound-focused).

• Background in the outsourcing or offshoring industry is required.

• Strong verbal and written English communication skills, with confidence in client-facing presentations and demos.

• Proficiency in Microsoft Office Suite (PowerPoint, Excel), Google Workspace, and CRM tools (e.g., HubSpot, Salesforce).

• Proven ability to prepare professional proposals, reports, and client materials with high attention to detail.

• Excellent organizational and multitasking skills to manage multiple client and partner requests.

• Proactive, adaptable, and collaborative in a fast-paced, global environment.

• Willingness to work a night shift to support US and EU clients.